Privacy Policy
Last updated: September 28, 2026
Pet Domestic respects your privacy. This Privacy Policy explains what information we collect, how we use it, when we disclose it, and the choices available to you when you use PetDomestic.com, request a quote, purchase services, or communicate with us.
1. Information We Collect
We may collect information that you provide directly, including your name, email address, telephone number, service address, billing or transaction information, pet and property details, service preferences, and messages you send to us.
We may also automatically collect technical information such as IP address, browser type, device information, referring pages, pages viewed, and interaction data through cookies or similar technologies.
2. How We Use Information
We may use information to provide and manage pet waste removal services; prepare quotes; schedule appointments; process transactions; respond to questions; send service, account, and customer-support communications; send marketing communications when you have consented; improve our website and services; prevent fraud or misuse; and comply with legal obligations.
3. SMS and Mobile Messaging
Providing your mobile number alone does not enroll you in SMS messaging. On our quote form, you may separately and voluntarily opt in to (1) conversational, informational, and service-related SMS messages, such as appointment reminders, service updates, and customer support, and (2) promotional and marketing SMS messages, such as special offers, using two distinct optional, unchecked consent boxes. Selecting either box is optional, and consent to receive marketing messages is not a condition of purchase. Messages may be sent using an automated system. Message frequency varies. Message and data rates may apply.
Reply STOP to opt out at any time. Reply HELP for help, email info@petdomestic.com, or call (571) 295-6867. For complete messaging terms, review our SMS Terms & Conditions.
4. Mobile Information and Consent
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with service providers solely as necessary to deliver requested services, support communications, operate our business, or comply with law. All categories described in this Policy exclude text messaging originator opt-in data and consent; this information will not be shared with third parties.
5. When We Disclose Information
We may disclose information to vendors and service providers that perform services on our behalf, such as website hosting, payment processing, scheduling, analytics, customer communications, and professional support. These providers may use information only to perform services for Pet Domestic. We may also disclose information when required by law, to protect rights and safety, in connection with a business transaction, or when you direct or authorize us to do so.
We do not sell personal information.
6. Data Retention
We retain personal information only as long as reasonably necessary for the purposes described in this Policy, including providing services, maintaining business and tax records, resolving disputes, enforcing agreements, and meeting legal obligations.
7. Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
8. Cookies and Analytics
Our website may use cookies and similar technologies to remember preferences, understand website use, improve performance, and support advertising or analytics. You can adjust cookie controls through your browser, although some features may not function properly if cookies are disabled.
9. Your Choices
You may unsubscribe from marketing emails using the link in the email and opt out of SMS messages by replying STOP. You may request access to, correction of, or deletion of personal information by contacting us. We will respond as required by applicable law.
10. Children’s Privacy
Our services and website are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
11. Third-Party Links
Our website may link to third-party websites. Their privacy practices are governed by their own policies, and Pet Domestic is not responsible for those practices.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.
13. Contact Us
Pet Domestic
1750 Tysons Blvd, Suite 1500
McLean, VA 22102
Email: info@petdomestic.com
Phone: (571) 295-6867